Yes, this is one of the most common reasons customers contact us for solar repairs. Unfortunately, many solar installation companies from the early boom years have since ceased trading, leaving homeowners without support.
What we do:
We call it ‘adopting’ a system. We take over the ongoing care, maintenance, and repair of solar installations originally done by other companies.
Our process:
- Initial assessment — we carry out a full system inspection to understand what was installed, how it is performing, and whether there are any existing faults or safety concerns
- Documentation — we check what paperwork and warranties are still in place. Even if your original installer has gone, manufacturer warranties on panels and inverters may still be valid.
- Repair and optimisation — we fix any faults and ensure the system is performing as well as it can
- Ongoing support — we become your point of contact for any future issues, servicing, or upgrades
Common issues we find on adopted systems:
- Inverter faults or failures (common after 10–12 years)
- Monitoring systems that have stopped working
- Isolation switch or wiring issues
- Underperformance due to shading changes, dirty panels, or degraded components
You are not stuck without support. We can help.
